Customer support specialist

We are looking for a dedicated customer service professional to join LEI Register India, where you will serve as the primary point of contact for our valued clients by providing empathetic, clear, and efficient support.

LEI Register India is a leading LEI service provider in India and part of the larger LEI Register Group, which is the biggest and fastest-growing LEI service provider globally. Despite having a small team of only 51 members, we have successfully catered to over 62,000 corporate clients.

Work Experience

  • Minimum 1 to 2 Years Experience in BPO.

Qualification

  • High school diploma or equivalent; a Bachelor’s degree.
  • Excellent verbal and written communication skills, including active listening and clear articulation.
  • Language: English and Hindi.
  • Basic computer knowledge.
  • Empathy, patience, and a customer-centric attitude.

Job Description

  • Serve as the primary point of contact for customer inquiries via phone, email, chat.
  • Processing LEI applications by doing due diligence and documents verification.
  • Actively listen to customers, understand their needs and concerns, and provide empathetic and professional support.
  • Troubleshoot customer issues, diagnose problems, and guide customers through step-by-step solutions.
  • Provide accurate and comprehensive information about our products, services, company policies, and procedures.
  • Escalate complex issues to the appropriate internal teams for further investigation and resolution.

Apply

Apply through the form or write to us [email protected]

Why should you work with us?

  1. Top LEI Registration Agent in India.
  2. Trusted by 113 899 customers
  3. We are on the verge of great growth
  4. You can view our career page here.

Your questions will get answered by

Yanki Tamang

HR generalist